Refund Policy

1. 7-day money-back guarantee

We offer a 7-day money-back guarantee if your audit is not started within 48 hours of confirmed payment. If we miss our delivery promise, you are entitled to a full refund.

2. After audit delivery

Once the initial audit report has been delivered to you (via email and/or WhatsApp), the order is considered fulfilled and is non-refundable. This is because the work that creates the most value — the analysis itself — has already been done.

3. How to request a refund

To request a refund, email contact@stremovixs.com with your Induvibe Group LLC / Stremovix order number.

4. Processing time

Approved refunds are processed within 5 to 10 business days, via the original payment method. The time it takes to appear in your account depends on your bank or card issuer.

5. Partial refunds for multi-month packages

For 3-, 6-, and 12-month packages, refund requests made after the 7-day window will be evaluated case-by-case for the unused portion. We are reasonable people — talk to us.

6. Chargebacks

Please contact us first before opening a chargeback with your bank. We will always try to resolve any issue directly and quickly.

7. Contact

Refund questions: contact@stremovixs.com.