Legal
Refund Policy
Last updated: January 2026
1. 7-day money-back guarantee
We offer a 7-day money-back guarantee if your audit is not started within 48 hours of confirmed payment. If we miss our delivery promise, you are entitled to a full refund.
2. After audit delivery
Once the initial audit report has been delivered to you (via email and/or WhatsApp), the order is considered fulfilled and is non-refundable. This is because the work that creates the most value — the analysis itself — has already been done.
3. How to request a refund
To request a refund, email contact@stremovixs.com with your Induvibe Group LLC / Stremovix order number.
4. Processing time
Approved refunds are processed within 5 to 10 business days, via the original payment method. The time it takes to appear in your account depends on your bank or card issuer.
5. Partial refunds for multi-month packages
For 3-, 6-, and 12-month packages, refund requests made after the 7-day window will be evaluated case-by-case for the unused portion. We are reasonable people — talk to us.
6. Chargebacks
Please contact us first before opening a chargeback with your bank. We will always try to resolve any issue directly and quickly.
7. Contact
Refund questions: contact@stremovixs.com.